Technical measures

Environment separation

Development, testing and pre-production environments are separated physically and logically from the production environment. Service data is used after anonymisation to provision the pre-production environment, enabling realistic anonymous data to be used for a more robust manual testing of changes. For development and testing environments, service data may be used after anonymisation and subsetting (reduction of the dataset to a representative subset).

Protection from malware

Servers are protected from malware.


Our backup policy ensures our platform data is replicated in several geographical locations (in the West-Europe region). The replication instances are configured and reliant. Our production databases are backed-up every day. Those backups are kept for 7 days.